Tom Smith: Right, proper. You never listen to my podcast, Randy. Randy Halcomb: Okay. I have to be sure that it should truly sound all proper, you realize. Tom Smith: Yeah. So as I say so typically in our podcast, we do it a little bit bit different. And on this one, Randy and that i went for a check drive collectively. But we don’t often do that. I normally ship Bernadette or Clinton, the Professor Quan, out for a drive. After which, I do the interview with them. And the cool factor about Ontario Volkswagen, one among the numerous cool things I like a lot is working with Randy Halcomb. And what we’re going to do on the iDriveSoCal webpage is definitely submit Randy’s direct data. Tom Smith: … the all new Tiguan, or the Arteon that’s going to be popping out, something from the household of Golfs, et cetera, you’re going to be able to succeed in proper out to Randy immediately. Randy Halcomb: In actual fact, I’ll actually provide you with my personal cellphone, so that you can really put up it on that web page.
Tom Smith: Yeah, yeah. And, you recognize, that’s the factor. Everybody loves getting a brand new automobile, all people, even if it’s used, right? Randy Halcomb: Yeah, completely. Randy Halcomb: At least, one thing new to them. Tom Smith: But it’s the method, the previous automobile seller sort of automobile shopping for process, it’s not the identical in every single place. And you guys undoubtedly make it different. That’s why we’re partnered up. Randy Halcomb: I’m glad you kind of touched on that just a little bit. One of our philosophies here is all the time attempt to make the customers’ expertise better. And one of the things that we realized is the amount of time that folks spend in a dealership to purchase a car. And that’s actually what is about. I’ve talked to so many various prospects buying vehicles over the last 20 years. The biggest factor was how long it takes to purchase a car and how terrible the process is. And we attempt to alter all that make the automotive shopping for process one thing enjoyable, exciting as a result of all people loves a new automobile. They simply hate the whole shopping for course of.
Tom Smith: There’s all this tech, proper. And as you take heed to this podcast, you’re listening by tech, however you've gotten various apps and numerous web sites that want to do it for you. And they’re going to drop the automotive off in your entrance yard or no matter else. I don’t find out about all that. I don’t learn about the longer term. And the thing … There’s a pair things to it. One, the automobile, my automobile, is the second most expensive thing I’m ever going to purchase subsequent to my dwelling. Tom Smith: So, with that in mind, I think, I need to be able to shake somebody’s hand, ask them some questions, look them in the eye, and have a bit speak about it, you realize. I don’t think I’m alone there. And that’s simply the personal factor. I don’t know that — I don’t purchase that that personal aspect ever shall be eliminated. I’m all for shortening it.
