2011690 DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY
WHEN ACCELERATING
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 35, NO. 11-01 (2011690), Date of Issue: June 6, 2011
Superceded Bulletin(s): GROUP 35, NO. 06-01, Date of Issue: March 14, 2006
APPLICABLE MODELS AND YEARS
CONDITION
35 11 01 June 6, 2011 2011690 Supersedes V350601 dated March 14, 2006 to include
additional models and model year applicability.
Direct Shift Gearbox (DSG), Momentary Delay When Accelerating
Direct Shift Gearbox (DSG) experiences momentary delay when accelerating.
TECHNICAL BACKGROUND
N/A
PRODUCTION SOLUTION
N/A
SERVICE
In most cases, momentary delays (less than 1 second) while seeming to be a concern, are
a normal operating condition of the transmission and repairs are not required.
If a Customer experiences this condition and expresses concerns, use the attached Table
as a guide for appropriate actions.
SERVICE ACTIONS
VOLKSWAGEN: All 2004-2011
GROUP: 35 - Manual Transmission - Gears, Shafts
Model(s) Year Eng. Code Trans. Code VIN Range
From
VIN Range To
All 2004-2011 All DSG All All
Complaint Cause Corrective
Action
Delay when
accelerating
from stop...
... when moving
selector lever
from position "N"
or "P" to "D" and
accelerating
within less than 1
1st, and reverse
gears are on one
shaft. 2nd gear
is on the other
shaft.
The DSG cannot
DSG Starts out
in 2nd gear and
then changes
into 1st gear
during
acceleration
No action
required,
operating as
designed.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:1 10:179 Page 1 © 2011 Mitchell Repair Information Company, LLC.
second.
.... after heavy
braking to a stop
and accelerating
immediately
(within 1 second).
i.e. when driving
up to a Yield sign
then accelerating.
determine
whether the
vehicle will be
driven forwards
or backwards.
Therefore, the
gearbox has
mechanically
preselected
reverse gear and
2nd gear.
DSG only shifts
down to 2nd gear
phase.
Initial
acceleration in
2nd gear could
be perceived as
inadequate.
... especially
when on a slope
Oil level too low. Check oil
level
according to
Repair
Manual.
Delay when
accelerating
from stop.
Jerks when drive
engages...
... in conjunction
with reduced
creeping
capability
Inaccurate adaptation. Perform basic
settings
using Guided
Fault Finding
(GFF).
Delay when
accelerating
from constant
speed...
... when manually
downshifting
(especially gears
6 to 5 to 4 to 3)
using Tiptronic
function (steering
wheel or shift
lever) while
simultaneously
depressing
accelerator pedal.
No Kickdown.
Cannot be
reproduced in
drive range "D".
The duration of downshifts for
the DSG is comparable to other
transmissions.
Downshifts take place with
multiple declutching.
The reason for multiple
declutching is to reach the
synchronization speed of the
engine for the selected gear as
quickly as possible. To achieve
this, multiple declutching is
activated until the
synchronization speed is
reached.
During this process, the vehicle
does not accelerate.
Depending on the driving
situation, this process lasts
for less than 1 second.
No action
required,
operating as
designed.
Check engine
according to
the Repair
Manual using
the VAS 5051
Diagnostic
Tool.
... when
accelerating
lightly (shortly
after upshift).
(below 2500 RPM)
... in drive range
"D", slowly
The clutch is perceived to be
slipping.
Two gears are selected, the K1
and K2 clutches are in slip.
There is a gearshift overlap,
which is necessary to prevent a
disruption of traction.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:10:17 Page 2 © 2011 Mitchell Repair Information Company, LLC.
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No special parts required.
No special tools required.
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
pressing & holding
accelerator at 2/3
pedal travel. No
kickdown.
No downshift
occurs.
Above 2500 RPM
(complaint cannot
be reproduced).
This happens when changing gears
from 5 to 6 to 5, if the vehicle
is accelerated lightly right
after 6th gear is selected, this
makes gear selection more
difficult for the gearbox
control unit.
Possible engine misfire.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:10:17 Page 3 © 2011 Mitchell Repair Information Company, LLC.
WHEN ACCELERATING
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 35, NO. 11-01 (2011690), Date of Issue: June 6, 2011
Superceded Bulletin(s): GROUP 35, NO. 06-01, Date of Issue: March 14, 2006
APPLICABLE MODELS AND YEARS
CONDITION
35 11 01 June 6, 2011 2011690 Supersedes V350601 dated March 14, 2006 to include
additional models and model year applicability.
Direct Shift Gearbox (DSG), Momentary Delay When Accelerating
Direct Shift Gearbox (DSG) experiences momentary delay when accelerating.
TECHNICAL BACKGROUND
N/A
PRODUCTION SOLUTION
N/A
SERVICE
In most cases, momentary delays (less than 1 second) while seeming to be a concern, are
a normal operating condition of the transmission and repairs are not required.
If a Customer experiences this condition and expresses concerns, use the attached Table
as a guide for appropriate actions.
SERVICE ACTIONS
VOLKSWAGEN: All 2004-2011
GROUP: 35 - Manual Transmission - Gears, Shafts
Model(s) Year Eng. Code Trans. Code VIN Range
From
VIN Range To
All 2004-2011 All DSG All All
Complaint Cause Corrective
Action
Delay when
accelerating
from stop...
... when moving
selector lever
from position "N"
or "P" to "D" and
accelerating
within less than 1
1st, and reverse
gears are on one
shaft. 2nd gear
is on the other
shaft.
The DSG cannot
DSG Starts out
in 2nd gear and
then changes
into 1st gear
during
acceleration
No action
required,
operating as
designed.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:1 10:179 Page 1 © 2011 Mitchell Repair Information Company, LLC.
second.
.... after heavy
braking to a stop
and accelerating
immediately
(within 1 second).
i.e. when driving
up to a Yield sign
then accelerating.
determine
whether the
vehicle will be
driven forwards
or backwards.
Therefore, the
gearbox has
mechanically
preselected
reverse gear and
2nd gear.
DSG only shifts
down to 2nd gear
phase.
Initial
acceleration in
2nd gear could
be perceived as
inadequate.
... especially
when on a slope
Oil level too low. Check oil
level
according to
Repair
Manual.
Delay when
accelerating
from stop.
Jerks when drive
engages...
... in conjunction
with reduced
creeping
capability
Inaccurate adaptation. Perform basic
settings
using Guided
Fault Finding
(GFF).
Delay when
accelerating
from constant
speed...
... when manually
downshifting
(especially gears
6 to 5 to 4 to 3)
using Tiptronic
function (steering
wheel or shift
lever) while
simultaneously
depressing
accelerator pedal.
No Kickdown.
Cannot be
reproduced in
drive range "D".
The duration of downshifts for
the DSG is comparable to other
transmissions.
Downshifts take place with
multiple declutching.
The reason for multiple
declutching is to reach the
synchronization speed of the
engine for the selected gear as
quickly as possible. To achieve
this, multiple declutching is
activated until the
synchronization speed is
reached.
During this process, the vehicle
does not accelerate.
Depending on the driving
situation, this process lasts
for less than 1 second.
No action
required,
operating as
designed.
Check engine
according to
the Repair
Manual using
the VAS 5051
Diagnostic
Tool.
... when
accelerating
lightly (shortly
after upshift).
(below 2500 RPM)
... in drive range
"D", slowly
The clutch is perceived to be
slipping.
Two gears are selected, the K1
and K2 clutches are in slip.
There is a gearshift overlap,
which is necessary to prevent a
disruption of traction.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:10:17 Page 2 © 2011 Mitchell Repair Information Company, LLC.
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No special parts required.
No special tools required.
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
pressing & holding
accelerator at 2/3
pedal travel. No
kickdown.
No downshift
occurs.
Above 2500 RPM
(complaint cannot
be reproduced).
This happens when changing gears
from 5 to 6 to 5, if the vehicle
is accelerated lightly right
after 6th gear is selected, this
makes gear selection more
difficult for the gearbox
control unit.
Possible engine misfire.
2010 Volkswagen Golf TDI
DIRECT SHIFT GEARBOX (DSG), MOMENTARY DELAY WHEN ACCELERATING
2019年6月12日 10:10:17 Page 3 © 2011 Mitchell Repair Information Company, LLC.
