2019935 RADIO NAVIGATION RNS510; NAVIGATION FUNCTION INOPERATIVE WITHOUT DVD OR MAP DATA DOES NOT LOAD COMPLETELY (U.S. ONLY)

2019935 RADIO NAVIGATION RNS510; NAVIGATION FUNCTION INOPERATIVE WITHOUT DVD OR MAP DATA DOES NOT LOAD COMPLETELY (U.S. ONLY)

 

RADIO NAVIGATION RNS510; NAVIGATION FUNCTION INOPERATIVE WITHOUT DVD OR
MAP DATA DOES NOT LOAD COMPLETELY (U.S. ONLY)
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 10-22 (2019935), Date of Issue: September 8, 2010
Superceded Bulletin(s): GROUP 91, NO. 10-05, Date of Issue: February 17, 2010
APPLICABLE MODELS AND YEARS
CONDITION
91 10 22 September 8, 2010 2019935 supersedes T. B. Group 91 number 10-05 dated Feb.
17, 2010 to include 2010 VIN breaks.
TECHNICAL BACKGROUND
Map data disc did not load completely into hard drive. This procedure will reinitialize
the auto run feature to allow the map data disc to completely download.
PRODUCTION SOLUTION
Software SW 980 introduced November 2009 beginning with VIN breaks:
Tip: Touareg uses a "2" as the last digit of the software level.
VOLKSWAGEN:
CC - 2009-2010; Eos - 2009-2010; Golf, GTI - 2009-2010; Jetta - 2009-2010;
Jetta SportWagen - 2009-2010; Passat - 2009-2010; Passat Wagon - 2009-2010;
Tiguan - 2009-2010; Touareg 2 - 2009-2010
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
CC 2009 -
2010
All All 3C_9E000001 AN_AE501300
Eos 2009 -
2010
All All 1F_9V000001 AH_AV010978
Golf, GTI 2009 -
2010
All All 1K_9W000001 AJ_AW200214
Jetta 2009 -
2010
All All 1K_9M000001 AJ_AM001554
Jetta SportWagen 2009 -
2010
All All 1K_9M000001 AJ_AM600171
Passat 2009 -
2010
All All 3C_9E000001
3C_9P000001
AN_AE006233
AN_AP000059
Passat Wagon 2009 -
2010
All All 3C_9E000001 AN_AE006233
Tiguan 2009 -
2010
All All 5N_9W000001 AX5AW001584
AX2AW513318
Touareg 2 2009 -
2010
All All All All
2010 Volkswagen Golf TDI
RADIO NAVIGATION RNS510; NAVIGATION FUNCTION INOPERATIVE WITHOUT DVD OR MAP DATA DOES
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2019年6月12日 11:5 50:214 Page 1 ? 2011 Mitchell Repair Information Company, LLC.
CC - 3C_AE501301
Eos - AH_AV010979
Golf / GTI - AJ_AW200215
Jetta Sedan - AJ_AM001555
Jetta SportWagen - AJ_AM600172
Passat, Passat Wagon (Emden) - AN_AE006234
Passat (Mosel) - AN_AP000060
Tiguan:
? AX_AW001585 (Line 1)
? AX_AW513319 (Line 2)
Touareg - Not applicable
SERVICE
Tip:
The term "Press" is used to indicate a physical button being pressed.
The term "Touch" is used to indicate an icon on the screen is to be selected.
? Connect Midtronics InCharge (INC 940) tester / charger to vehicle's battery.
? Switch ignition ON, with engine OFF.
? Press the map button on the radio.
Tip: Disregard this screen if displayed.
? Insert service disc RNS510SD2019935.
NOTE: The customers map disc will need to be used for this procedure. If customer
has lost disc, it will be necessary for the customer to purchase another one.
The phone number to order a replacement from Navteq is 1-888-628- 6277
(888NAVMAPS).
Replacement map discs will not be covered under warranty.
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2019年6月12日 11:50:21 Page 2 ? 2011 Mitchell Repair Information Company, LLC.
Fig. 1: Navigation Display - Insert Navigation DVD
Tip: A successful initialization will provide the following screen. It may be
necessary to remove and reinsert disc for download to start.
? Touch Continue on the screen to accept.
Fig. 2: Navigation Display - Touch Continue To Accept
After 2-3 minutes this screen will appear.
? Touch Save on the screen to accept.
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Fig. 3: Navigation Display - Touch Save To Accept
? Press Eject button on the radio.
? Allow the disc to load for a minimum of 5 minutes.
Tip: It is not important that the status bar has reached 100 percent, only that
the status bar moved after the 5 minute period.
? Touch Eject on the screen to continue.
? Remove service disc and store with other programming discs at the dealership.
Fig. 4: Navigation Display - Download Status
? Insert customer's map disc.
? Press Eject button on radio.
NOTE: DO NOT Touch the Eject prompt on screen. Allow the status bar to
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2019年6月12日 11:50:21 Page 4 ? 2011 Mitchell Repair Information Company, LLC.
Tip: If the navigation screen goes blank, press the power button on the radio to
resume download.
Fig. 5: Navigation Display - Download Status
? Download is now complete. Touch Eject on the screen to remove the disc.
? Return map disc to the customer's storage case.
Tip: Navigation unit operates faster when the DVD is not in the unit.
Fig. 6: Navigation Display - Download Complete
Tip: If the problem still occurs after the map upload is complete, contact technical
assistance by selecting the "Technical Assistance" tab in ElsaWeb. Follow the
instructions to obtain a 6 digit access code.
complete, the download will continue to next screen.
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2019年6月12日 11:50:21 Page 5 ? 2011 Mitchell Repair Information Company, LLC.
WARRANTY
WARRANTY INFORMATION
REQUIRED PARTS AND TOOLS
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual (1)
Model(s) Year(s) Eng. Code
(s)
Trans. Code
(s)
VIN Range From VIN Range To
CC 2009 - 2010 All All 3C_9E000001 AN_AE501300
Eos 2009 - 2010 All All 1F_9V000001 AH_AV010978
Golf, GTI 2009 - 2010 All All 1K_9W000001 AJ_AW200214
Jetta 2009 - 2010 All All 1K_9M000001 AJ_AM001554
Jetta
SportWagen
2009 - 2010 All All 1K_9M000001 AJ_AM600171
Passat 2009 - 2010 All All 3C_9E000001
3C_9P000001
AN_AE006233
AN_AP000059
Passat Wagon 2009 - 2010 All All 3C_9E000001 AN_AE006233
Tiguan 2009 - 2010 All All 5N_9W000001 AX_AW001584
AX_AW513318
Touareg 2 2009 - 2010 All All All All
Claim Type: Use applicable Claim Type (1)
SAGA Coding
Service
Number:
Damage Code HST Damage Location (Depends on
Service No.)
Parts
Manufacturer
(removed part)
9132 0039 - Use applicable when
indicated in ElsaWeb (L/R)
Y G K (2)
Labor Operation (3) : Charge Battery 27068950 = 10 TU
Labor Operation (3) : Map Download 91322599 = 100 TU
Diagnostic Time (4)
GFF Time expenditure 01500000 = 00 TU max. NO
Road Test 01210002 &
01210004
NO
Technical Diagnosis 0132xxxx = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2019935" in comment section of
Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
(2) Code per warranty vendor code policy.
(3) Labor Time Units (TUs) are subject to change with Elsa updates.
(4) Documentation required per Warranty Policy & Procedures Manual.
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2019年6月12日 11:50:21 Page 6 ? 2011 Mitchell Repair Information Company, LLC.
No Special Parts required.
TOOL INFORMATION
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
Tool Description Tool No:
Midtronics Battery Tester/Charger InCharge 940 (INC-940)
CD RNS510SD2019935
2010 Volkswagen Golf TDI
RADIO NAVIGATION RNS510; NAVIGATION FUNCTION INOPERATIVE WITHOUT DVD OR MAP DATA DOES
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2019年6月12日 11:50:21 Page 7 ? 2011 Mitchell Repair Information Company, LLC.

2019947 AIR CONDITIONING, CLEANING OF THE REFRIGERANT

2019947 AIR CONDITIONING, CLEANING OF THE REFRIGERANT
CIRCUIT (U.S.ONLY)

 

;

AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 87, NO. 14-09 (2019947), Date of Issue: September 24, 2014
Superceded Bulletin(s): GROUP 87, NO. 12-05, Date of Issue: September 7, 2012
APPLICABLE MODELS AND YEARS
CONDITION
87 14 09 September 24, 2014 2019947 Supersedes T.B. V871205 dated September 7, 2012 to
include additional models, model years and add additional flushing adapters.
Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)
Debris can be dispersed throughout the refrigerant circuit after a/c component damage.
In order to maintain A/C operating efficiency, it is important to flush the refrigerant
circuit after A/C component repairs.
TECHNICAL BACKGROUND
In cases where an air conditioning system component (such as a compressor or other
system component) has failed and debris from the compressor or component is circulated
throughout the refrigerant circuit, the refrigerant circuit must be cleaned of any and
all debris or damage to the replacement components will result.
PRODUCTION SOLUTION
No production change required.
SERVICE
TOOLS
VOLKSWAGEN: 1998 - 2015 All Models (except Routan)
GROUP: 87 - Air Conditioner
Model(s) Year(s)
Eng. Code
(s)
Trans. Code
(s)
VIN Range
From
VIN Range
To
All Models (except
Routan)
1998 -
2015
All All All All
2010 Volkswagen Golf TDI
AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
2019年6月12日 11:5 52:4518 Page 1 ? 2011 Mitchell Repair Information Company, LLC.
? Use the ROB134APF Air Conditioning Service System with VAS 6337/1A Air
Conditioning System Flushing Device (Figure 1) Used for effective refrigerant
handling and air conditioning circuit flushing after air conditioning component
failure.
? Now air conditioning system refrigerant recovery, evacuation, recharge and
refrigerant circuit cleaning after component failure can be performed with a
single servicing station.
2010 Volkswagen Golf TDI
AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
2019年6月12日 11:52:48 Page 2 ? 2011 Mitchell Repair Information Company, LLC.
The VAS 6338/1 Adapter Set for Refrigerant Circuits. Along with an additional
adapter (VAS 6338/33 for the front expansion valve bypass for the Touareg) this
kit contains the adapters necessary to complete a thorough flush operation of a
contaminated circuit.
Elsa contains the technical information for each model regarding the necessary
adapter applications and connections of the servicing station for the flush
operation. See Heating, Ventilation & Air Conditioning >> Refrigerant R134AServicing
>> 00 General Technical Data>> Refrigerant Circuit removing
contaminates>> Refrigerant Circuit, Flushing with Refrigerant R134A in Elsa.
All other refrigerant recovery, evacuation and recharge operations are performed
using the usual procedure specified in Elsa. An operations manual will accompany
each servicing station that will describe operation of the unit.
PROCEDURE
Front A/C:
1. If an air conditioning component has been diagnosed as the root cause of the
failure and this component is suspected of releasing debris through the circuit,
continue the diagnosis to determine if this is the case.
2. Turn the power to the servicing station on and begin by recovering the refrigerant
from the system through the normal service fittings.
Tip: During the entire process avoid interrupting the power to the station. The
station's internal memory will keep a log of all operations and can conveniently
be recalled and printed. If the power is interrupted, the station will lose the
memory of the process, and the oil volume recovered, oil volume added, refrigerant
volume recovered, etc. will have to be manually determined.
3. Disconnect the service hoses. The VAS 6338/1 adapters will be used to bypass the
following:
Before flushing the A/C circuit, inspect the Receiver-drier cartridge screen for
any tears and for any desiccant material that may have been released into the A/C
circuit. If the Receiver-drier screen is torn, replace the condenser prior to
starting the flushing procedure.
? Compressor.
? Receiver-drier.
? Expansion Valve/Restrictor (if equipped).
If vehicle is equipped with a restrictor, remove the restrictor and reconnect the
line.
NOTE: For models in which the Receiver-drier is not over flushed as per the
repair manual, the desiccant cartridge must be removed for the flushing
process.
2010 Volkswagen Golf TDI
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4. Once the appropriate adapters are in place, connect the service station to the
vehicle through the air conditioning compressor hoses. The flushing attachment
ports are labeled on the flusher (Figure 2 and Figure 3).
2010 Volkswagen Golf TDI
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? This connection strategy allows for a system flush in the opposite direction
of the normal refrigerant flow (Figure 4).
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? The flush program will begin with an evacuation of the system and a rate of
rise test. This is necessary to test the integrity of the connections before
the flush cycles begin. If the rate of rise test passes, the program will
proceed into the flush cycles. (Figures 5 - 7). These cycles will occur
automatically in succession.
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2010 Volkswagen Golf TDI
AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
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2010 Volkswagen Golf TDI
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2010 Volkswagen Golf TDI
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? The debris is then rinsed from the circuit and contained within the
filtration in the flusher. After the flush program, the system will be
evacuated.
5. After the system is evacuated, remove any adapters that were installed from the
VAS 6338/1.
6. Replace Expansion Valve (if equipped), Receiver-drier and Restrictor (if
equipped).
7. Connect the station in the usual manner through the service fittings and perform
the normal evacuation and refrigerant recharge operations.
8. Print a log of the job and attach to the repair order.
TOUAREG WITH FOUR ZONE CLIMATE CONTROL - REAR A/C
For Touareg with four zone climate control, the flush process will be repeated for the
additional air conditioning unit (rear of vehicle) according to the repair information
in Elsa.
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1. Separate the front and rear air conditioning systems for individual rinse
operations.
The VAS 6338/1 contains the necessary adapters to separate the systems for the
individual rinse operations.
2010 Volkswagen Golf TDI
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2. Bypass the rear expansion valve with an adapter from the VAS 6338/1.
3. Flush rear A/C.
4. When complete, remove any adapters that were installed from the VAS 6338/1.
5. Replace defective components.
6. Connect the station in the usual manner through the service fittings and perform
the normal evacuation and refrigerant recharge operations.
7. Print a log of the job and attach to the repair order.
A/C COMPONENTS REPLACEMENT
The following components must be replaced:
? Expansion Valve (if equipped)
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2019年6月12日 11:52:48 Page 12 ? 2011 Mitchell Repair Information Company, LLC.
? Restrictor (if equipped)
? Receiver-drier
WARRANTY
You may claim $3.51 per A/C System flush for the A/C System Flush Machine filter
BAI783400103 (which represents 1/4 the cost of a replacement filter).
Tip: Time for evacuation and recharge not included; claim accordingly as per Elsa.
WARRANTY INFORMATION
NOTE: The procedure outlined in this Technical Bulletin must be included with the
warranty repair(s) and not claimed independently.
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual (1)
Model(s)
Year
(s)
Eng. Code(s)
Trans.
Code(s)
VIN Range From VIN Range To
All Models
(except
Routan)
1998
-
2015
All All All All
Claim Type: Use applicable Claim Type (1)
SAGA Coding
Service Number: Damage Code HST
Damage Location
(Depends on
Service No.)
Parts Manufacturer
(removed part)
Use Service
Number of Damaged
Component
Use damage code
appropriate for
root cause of
failure
--
Use applicable
when indicated
in Elsa (L/R)
Use Vendor code
from failed
component _ _ _(2)
Labor Operation (3): Air Conditioner
Clean, All Vehicles, Front A/C only
(except Touareg with four zone
climate control)
87012999 = 140 TU
Labor Operation (3): Air Conditioner
Clean, Touareg with four zone climate
control.
87013099 = 310 TU
Labor Operation (3): Air Conditioner
Check, All Vehicles.
87010150 = 30 TU
Labor Operation (3): Replace Expansion
Valve, if equipped.
8770XXXX = Claim appropriate SRT for vehicle
and engine in Elsa
Labor Operation (3): Replace
Restrictor, if equipped.
8777XXXX = Claim appropriate SRT for vehicle
and engine in Elsa
Labor Operation (3): Replace Receiver-
Drier
8755XXXX = Claim appropriate SRT for vehicle
and engine in Elsa
2010 Volkswagen Golf TDI
AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
2019年6月12日 11:52:48 Page 13 ? 2011 Mitchell Repair Information Company, LLC.
REQUIRED PARTS AND TOOLS
PARTS INFORMATION
TOOL INFORMATION
Outside Material: A/C Flush Machine
filter, Part No. BAI783400103
$3.51 total per A/C System Flush which
accompanies a repair (this amount equals 1/4
of the cost of the A/C flush machine filter)
Diagnostic Time (4)
GFF Time
expenditure
01500000 = 00 TU max. NO
Road Test
01210002 = 00 TU
01210004 = 00 TU
NO
Technical
Diagnosis
01320000 = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2019947" in comment section of
Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
(2) Code per warranty vendor code policy.
(3) Labor Time Units (TUs) are subject to change with ELSA updates.
(4) Documentation required per Warranty Policy & Procedures Manual.
Part Description Part No: Quantity
Expansion Valve Vehicle Specific 1
Receiver-Drier Vehicle Specific 1
Restrictor Vehicle Specific 1
Tool Description Tool No:
Air Conditioning Service Syste
ROB134APF
2010 Volkswagen Golf TDI
AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
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System.
Air Conditioning System Flushing
Device
VAS 6337/1A
Air Conditioning System Flushing Device Filte
BAI783400103
2010 Volkswagen Golf TDI
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Filter
Adapter set for refrigerant
circuits
VAS 6338/1
Additional adapter for bypass of the front expansion valve for
VAS 6338/33
2010 Volkswagen Golf TDI
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2019年6月12日 11:52:48 Page 16 ? 2011 Mitchell Repair Information Company, LLC.
Touareg
Additional refrigerant circuit
adapter
VAS6338/36
Additional refrigerant circuit adapt
2010 Volkswagen Golf TDI
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adapter
VAS6338/38
Additional refrigerant circuit
adapter
VAS6338/40
Additional refrigerant circuit adapt
VAS6338/41
2010 Volkswagen Golf TDI
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ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
adapter
Additional refrigerant circuit
adapter
VAS6338/42
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AIR CONDITIONING, CLEANING OF THE REFRIGERANT CIRCUIT (U.S.ONLY)
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