SOFTWARE VERSION MANAGEMENT
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 01, NO. 14-07 (2014603), Date of Issue: March 18, 2014
Superceded Bulletin(s): GROUP 01, NO. 10-05, Date of Issue: April 1, 2010
APPLICABLE MODELS AND YEARS
CONDITION
01 14 07 March 18, 2014 2014603 Supersedes Technical Bulletin V011005 dated April 1,
2010 to update SVM function information and to include Response Codes with explanation.
Software Version Management
This Technical Bulletin details the general process for carrying out a Software Version
Management (SVM) software update for any Technical Bulletin (TSB)/Required Vehicle
Update (RVU).
Troubleshooting information is included in the Additional Information Section.
TECHNICAL BACKGROUND
A VAS 5051B, VAS 5052A, VAS 6150X, VAS 6160 diagnostic tool sends vehicle control
module data to the SVM database.
SVM is a process to update the programming in re-programmable (flashable) control
modules using the diagnostic tools to send vehicle-specific data to the SVM database,
download instructions from the SVM database, and to program control modules for
identified software updates.
The technician must first diagnose the condition in the vehicle and find a Technical
Service Bulletin that describes that condition. This conditional bulletin specifies the
appropriate Unit Code (Action Code) for the programming update. SVM eliminates the wait
for Flash CDs/DVDs to be sent to the dealer and problems such as scratched or missing
discs.
VOLKSWAGEN: 2002-2014 All Except Routan
GROUP: 01 - On-Board Diagnostic
Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
All Except Routan 2002-2014 All All All All
NOTE: An Update document changes the vehicle control module software level in
Volkswagen vehicles. This system uses the VAS 5051B, VAS 5052A
Programming procedure (flash) which may overwrite any "TUNED" ECM or
TCM programming. A "TUNED" ECM or TCM is described as any ECM or
TCM altered so as to perform outside the normal parameters and
specifications approved by Volkswagen Group of America, Inc.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:4 42:058 Page 1 © 2011 Mitchell Repair Information Company, LLC.
Current Tuned ECM or TCM requirements:
If you encounter a vehicle with a "tuned" ECM or TCM, your dealership must do the
following before performing any procedure that updates ECM or TCM programming:
Notify the owner that their ECM or TCM was found to have been tuned.
Notify the owner any damage caused by the tuning of the ECM or TCM (including any
adverse emissions consequences) will not be covered by Volkswagen of America, Inc.
warranties.
Obtain the owners written consent on the attached Control Module Tuning form prior
to performing any repair that requires flashing. This document informs the
customer that flashing the vehicle may automatically overwrite the "tuned"
program.
PRODUCTION SOLUTION
No production change required.
SERVICE
1. Ensure the customer's vehicle condition matches the conditions stated in the
Technical Bulletin and the operator has a valid GeKo user ID and password. Only
perform operations explicitly stated in the Technical Bulletin or RVU.
2. Ensure that the following tester requirements are met:
Off-board Diagnostic Information System Service (ODIS) is installed and upto-
date.
VAS Tester is plugged into a 110V AC Power supply at all times.
Connect VAS Tester to the Local Network.
When performing a flash procedure using a VAS tester in conjunction with a VAS
5054A wireless transmitter head, please connect a USB cable between the
transmitter head and the tester. Failure to do so may lead to errors during the
flash procedure and may damage Control Modules.
3. Ensure the following vehicle requirements are met:
Connect vehicle to a powered Volkswagen approved Midtronics/InCharge 940
(INC-940) tester/charger
Battery MUST have and MUST maintain a minimum no-load charge of 12.5V
Switch OFF the radio and all other accessories, and when necessary, switch
running lights OFF
NOTE: Prior to launching the ODIS application and starting the control module
update process, confirm the tester screen saver and power settings are
in accordance with Special Tools and Equipment - Service Information
Document # VSE-08-18. Failure to do so may result in the tester
entering power save mode during data transfer and subsequent control
module failure.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 2 © 2011 Mitchell Repair Information Company, LLC.
Switch off any appliances with high electromagnetic radiation (i.e. mobile
phones)
4. The Owner's Control Module Tuning Consent Form has been completed as necessary.
5. Start Diagnosis using ODIS. Allow GFF to interrogate all control modules before
proceeding.
6. On ODIS start up, make sure to select "Diagnosis" under Operating modes and not
"Flash" (Figure 1).
NOTE: If GFF does not interrogate all control modules, manually select and
interrogate remaining modules before proceeding.
Address or record all DTCs related to a customer concern before
continuing. Sporadic communication DTCs will be created during the
flash procedure and must be erased with all other sporadic DTCs by
GFF after exiting the flash test plan.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 3 © 2011 Mitchell Repair Information Company, LLC.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 4 © 2011 Mitchell Repair Information Company, LLC.
7. Enter the SVM test plan by selecting the following inside GFF: Special Functions
>> Software Version Management >> Adapting Software (Figure 2).
8. Select update software through measures code (Figure 3).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 5 © 2011 Mitchell Repair Information Company, LLC.
9. Follow the on screen prompts for the SVM update procedure and enter the SVM Unit
Code (Action Code) found in the Conditional Technical Bulletin when requested.
10. Enter your GeKo ID when requested. This will allow data to be transmitted to the
SVM server and will provide instructions on how to continue the procedure (Figure
4).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 6 © 2011 Mitchell Repair Information Company, LLC.
11. The procedure may include one, or any combination of the following comments for
one or more control modules as specified in the Technical Bulletin/RVU (Figure 5):
Update a Control Module (flash)
Code or Adapt a Control Module
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 7 © 2011 Mitchell Repair Information Company, LLC.
12. Select "Yes" to perform adaptation (Figure 6).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 8 © 2011 Mitchell Repair Information Company, LLC.
13. Software adaptation is being performed (Figure 7).
14. When the adaptation completes, switch the ignition OFF (Figure 8).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 9 © 2011 Mitchell Repair Information Company, LLC.
15. When prompted, switch the ignition ON (Figure 9).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 10 © 2011 Mitchell Repair Information Company, LLC.
16. This completes the software adaptation "flash" (Figure 10).
17. During the flash procedure, an estimated time will be shown. This is not used for
actual SRT calculation at this time.
ALWAYS continue until the following text is displayed: "Data version in the
Vehicle is current!"
Tip:
The SVM Process must be completed in its entirety so the database receives the
update confirmation response. A warranty claim may not be reimbursed if there is
no confirmation response to support the claim or actions other than described in
this TSB.
18. Verify that all steps or special procedures mentioned in the Technical
Bulletin/RVU have been carried out. Upon completion, finish the test plan and Exit
GFF. Answer the Warranty questions accordingly and print out or save the
Diagnostic Log when prompted.
RESPONSE CODES
NOTE: SVM can provide a response code with a repair suggestion, or after a
successful repair. The response code will appear in the diagnostic log.
See below table for more information:
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 11 © 2011 Mitchell Repair Information Company, LLC.
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No Special Parts required.
No Special Tools required.
ADDITIONAL INFORMATION
TECHNICAL HELPLINE CONTACT REQUIREMENTS
Contact the Technical Helpline via the Volkswagen Technical Assistance (VTA) system in
ElsaWeb or at 800-678- 2389 in cases where there is a clear technical issue with the
vehicle or response from the SVM system. Always include the following information in
the VTA contact.
SVM Action Code attempted.
Control Module(s), affected part numbers and software levels, Address word(s) that
are in question.
The complete tester diagnostic log from the GFF session attached to the VTA
helpline ticket.
FURTHER TESTER ASSISTANCE
If any of the listed troubleshooting procedures and/or checks result in errors or yield
no solution and further assistance is required, please follow these steps:
1. Send Feedback using the ODIS Support Button (Help > Support).
Response
Code
Description Steps to Take
ERP0203E
Vehicle does not meet the
requirements for this update.
Check that the SVM code wasn't mistyped
and/or that the car meets the
requirements for the Update
ERP0220E AM Code Unknown
Please make sure that the SVM code was
entered in correctly.
ERP0501E
Error while performing
function
Retry the update. If the issue persists,
take a screenshot, save the diagnosis
log, and contact Support.
ERP0603E
No Coding or Parameterization
was available for this
Request.
Take a screenshot, save the diagnosis
log, and contact Support
NOTE: Any other ERP Codes during SVM that cause a stop in work need to be
sent in to Support teams for assistance.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 12 © 2011 Mitchell Repair Information Company, LLC.
2. Report the problem to the shop network administrator for further investigation.
3. Contact the responsible support team for further assistance:
IT Service Desk: 866-892-3375 (this includes: GeKo, ElsaWeb, ElsaPro and
Service Net)
VAS/ODIS Software Subscriptions: 800-544-8021
VAS Diagnostic Tester Software Support: 888-896-1298
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for
the latest information.
ATTACHMENT
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 13 © 2011 Mitchell Repair Information Company, LLC.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 14 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 01, NO. 14-07 (2014603), Date of Issue: March 18, 2014
Superceded Bulletin(s): GROUP 01, NO. 10-05, Date of Issue: April 1, 2010
APPLICABLE MODELS AND YEARS
CONDITION
01 14 07 March 18, 2014 2014603 Supersedes Technical Bulletin V011005 dated April 1,
2010 to update SVM function information and to include Response Codes with explanation.
Software Version Management
This Technical Bulletin details the general process for carrying out a Software Version
Management (SVM) software update for any Technical Bulletin (TSB)/Required Vehicle
Update (RVU).
Troubleshooting information is included in the Additional Information Section.
TECHNICAL BACKGROUND
A VAS 5051B, VAS 5052A, VAS 6150X, VAS 6160 diagnostic tool sends vehicle control
module data to the SVM database.
SVM is a process to update the programming in re-programmable (flashable) control
modules using the diagnostic tools to send vehicle-specific data to the SVM database,
download instructions from the SVM database, and to program control modules for
identified software updates.
The technician must first diagnose the condition in the vehicle and find a Technical
Service Bulletin that describes that condition. This conditional bulletin specifies the
appropriate Unit Code (Action Code) for the programming update. SVM eliminates the wait
for Flash CDs/DVDs to be sent to the dealer and problems such as scratched or missing
discs.
VOLKSWAGEN: 2002-2014 All Except Routan
GROUP: 01 - On-Board Diagnostic
Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To
All Except Routan 2002-2014 All All All All
NOTE: An Update document changes the vehicle control module software level in
Volkswagen vehicles. This system uses the VAS 5051B, VAS 5052A
Programming procedure (flash) which may overwrite any "TUNED" ECM or
TCM programming. A "TUNED" ECM or TCM is described as any ECM or
TCM altered so as to perform outside the normal parameters and
specifications approved by Volkswagen Group of America, Inc.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:4 42:058 Page 1 © 2011 Mitchell Repair Information Company, LLC.
Current Tuned ECM or TCM requirements:
If you encounter a vehicle with a "tuned" ECM or TCM, your dealership must do the
following before performing any procedure that updates ECM or TCM programming:
Notify the owner that their ECM or TCM was found to have been tuned.
Notify the owner any damage caused by the tuning of the ECM or TCM (including any
adverse emissions consequences) will not be covered by Volkswagen of America, Inc.
warranties.
Obtain the owners written consent on the attached Control Module Tuning form prior
to performing any repair that requires flashing. This document informs the
customer that flashing the vehicle may automatically overwrite the "tuned"
program.
PRODUCTION SOLUTION
No production change required.
SERVICE
1. Ensure the customer's vehicle condition matches the conditions stated in the
Technical Bulletin and the operator has a valid GeKo user ID and password. Only
perform operations explicitly stated in the Technical Bulletin or RVU.
2. Ensure that the following tester requirements are met:
Off-board Diagnostic Information System Service (ODIS) is installed and upto-
date.
VAS Tester is plugged into a 110V AC Power supply at all times.
Connect VAS Tester to the Local Network.
When performing a flash procedure using a VAS tester in conjunction with a VAS
5054A wireless transmitter head, please connect a USB cable between the
transmitter head and the tester. Failure to do so may lead to errors during the
flash procedure and may damage Control Modules.
3. Ensure the following vehicle requirements are met:
Connect vehicle to a powered Volkswagen approved Midtronics/InCharge 940
(INC-940) tester/charger
Battery MUST have and MUST maintain a minimum no-load charge of 12.5V
Switch OFF the radio and all other accessories, and when necessary, switch
running lights OFF
NOTE: Prior to launching the ODIS application and starting the control module
update process, confirm the tester screen saver and power settings are
in accordance with Special Tools and Equipment - Service Information
Document # VSE-08-18. Failure to do so may result in the tester
entering power save mode during data transfer and subsequent control
module failure.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 2 © 2011 Mitchell Repair Information Company, LLC.
Switch off any appliances with high electromagnetic radiation (i.e. mobile
phones)
4. The Owner's Control Module Tuning Consent Form has been completed as necessary.
5. Start Diagnosis using ODIS. Allow GFF to interrogate all control modules before
proceeding.
6. On ODIS start up, make sure to select "Diagnosis" under Operating modes and not
"Flash" (Figure 1).
NOTE: If GFF does not interrogate all control modules, manually select and
interrogate remaining modules before proceeding.
Address or record all DTCs related to a customer concern before
continuing. Sporadic communication DTCs will be created during the
flash procedure and must be erased with all other sporadic DTCs by
GFF after exiting the flash test plan.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 3 © 2011 Mitchell Repair Information Company, LLC.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 4 © 2011 Mitchell Repair Information Company, LLC.
7. Enter the SVM test plan by selecting the following inside GFF: Special Functions
>> Software Version Management >> Adapting Software (Figure 2).
8. Select update software through measures code (Figure 3).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 5 © 2011 Mitchell Repair Information Company, LLC.
9. Follow the on screen prompts for the SVM update procedure and enter the SVM Unit
Code (Action Code) found in the Conditional Technical Bulletin when requested.
10. Enter your GeKo ID when requested. This will allow data to be transmitted to the
SVM server and will provide instructions on how to continue the procedure (Figure
4).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 6 © 2011 Mitchell Repair Information Company, LLC.
11. The procedure may include one, or any combination of the following comments for
one or more control modules as specified in the Technical Bulletin/RVU (Figure 5):
Update a Control Module (flash)
Code or Adapt a Control Module
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 7 © 2011 Mitchell Repair Information Company, LLC.
12. Select "Yes" to perform adaptation (Figure 6).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 8 © 2011 Mitchell Repair Information Company, LLC.
13. Software adaptation is being performed (Figure 7).
14. When the adaptation completes, switch the ignition OFF (Figure 8).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 9 © 2011 Mitchell Repair Information Company, LLC.
15. When prompted, switch the ignition ON (Figure 9).
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:05 Page 10 © 2011 Mitchell Repair Information Company, LLC.
16. This completes the software adaptation "flash" (Figure 10).
17. During the flash procedure, an estimated time will be shown. This is not used for
actual SRT calculation at this time.
ALWAYS continue until the following text is displayed: "Data version in the
Vehicle is current!"
Tip:
The SVM Process must be completed in its entirety so the database receives the
update confirmation response. A warranty claim may not be reimbursed if there is
no confirmation response to support the claim or actions other than described in
this TSB.
18. Verify that all steps or special procedures mentioned in the Technical
Bulletin/RVU have been carried out. Upon completion, finish the test plan and Exit
GFF. Answer the Warranty questions accordingly and print out or save the
Diagnostic Log when prompted.
RESPONSE CODES
NOTE: SVM can provide a response code with a repair suggestion, or after a
successful repair. The response code will appear in the diagnostic log.
See below table for more information:
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 11 © 2011 Mitchell Repair Information Company, LLC.
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No Special Parts required.
No Special Tools required.
ADDITIONAL INFORMATION
TECHNICAL HELPLINE CONTACT REQUIREMENTS
Contact the Technical Helpline via the Volkswagen Technical Assistance (VTA) system in
ElsaWeb or at 800-678- 2389 in cases where there is a clear technical issue with the
vehicle or response from the SVM system. Always include the following information in
the VTA contact.
SVM Action Code attempted.
Control Module(s), affected part numbers and software levels, Address word(s) that
are in question.
The complete tester diagnostic log from the GFF session attached to the VTA
helpline ticket.
FURTHER TESTER ASSISTANCE
If any of the listed troubleshooting procedures and/or checks result in errors or yield
no solution and further assistance is required, please follow these steps:
1. Send Feedback using the ODIS Support Button (Help > Support).
Response
Code
Description Steps to Take
ERP0203E
Vehicle does not meet the
requirements for this update.
Check that the SVM code wasn't mistyped
and/or that the car meets the
requirements for the Update
ERP0220E AM Code Unknown
Please make sure that the SVM code was
entered in correctly.
ERP0501E
Error while performing
function
Retry the update. If the issue persists,
take a screenshot, save the diagnosis
log, and contact Support.
ERP0603E
No Coding or Parameterization
was available for this
Request.
Take a screenshot, save the diagnosis
log, and contact Support
NOTE: Any other ERP Codes during SVM that cause a stop in work need to be
sent in to Support teams for assistance.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 12 © 2011 Mitchell Repair Information Company, LLC.
2. Report the problem to the shop network administrator for further investigation.
3. Contact the responsible support team for further assistance:
IT Service Desk: 866-892-3375 (this includes: GeKo, ElsaWeb, ElsaPro and
Service Net)
VAS/ODIS Software Subscriptions: 800-544-8021
VAS Diagnostic Tester Software Support: 888-896-1298
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for
the latest information.
ATTACHMENT
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 13 © 2011 Mitchell Repair Information Company, LLC.
2010 Volkswagen Golf TDI
SOFTWARE VERSION MANAGEMENT
2019年6月12日 10:42:06 Page 14 © 2011 Mitchell Repair Information Company, LLC.
