2018568 CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR

2018568 CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR
SMEAR - CANADA ONLY

CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR SMEAR - CANADA ONLY
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 92, NO. 08-03 (2018568), Date of Issue: September 3, 2008
SERVICE INFORMATION
APPLICABLE MODELS AND YEARS
CONDITION
92 08 03 Sept. 3, 2008 2018568
Customer States Windshield Wipers, Streak or Smear - Canada Only
To avoid unnecessary replacement of wiper blades, a few potential causes such as, the
condition/cleanliness of the windshield and wiper blades, should be checked first.
TECHNICAL BACKGROUND
If addressed, the wiper performance is significantly improved, as is the longevity of
the wiper blades.
Customer may complain that wipers are ineffective. Complaints may include that the
wipers:
VOLKSWAGEN:
New Beetle, NB Convertible, 1998-2010; Rabbit, GTI, R32, 2006-2010; Jetta,
Jetta SportWagen, 2005-2010; Eos, 2007-2010; Passat, Passat Wagon, 2006-
2010; Phaeton, 2006; Tiguan, 2008-2010; Touareg, Touareg 2, 2004-2010;
Golf, GTI, 2006-2007; City Golf, 2008-2010; City Jetta, 2007-2010
GROUP: 92 - Windshield Wiper and Washer System
Model(s) Year Eng. Code Trans. Code VIN Range
From
VIN Range
To
New Beetle, NB
Convertible
1998 - 2010 All All All All
Rabbit, GTI, R32 2006 - 2010 All All All All
Jetta, Jetta
SportWagen
2005 - 2010 All All All All
Eos 2007 - 2010 All All All All
Passat, Passat Wagon 2006 - 2010 All All All All
Phaeton 2006 All All All All
Tiguan 2008 - 2010 All All All All
Touareg, Touareg 2 2004 - 2010 All All All All
Golf, GTI 2006, 2007 All All All All
City Golf 2008 - 2010 All All All All
City Jetta 2007 - 2010 All All All All
2010 Volkswagen Golf TDI
CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR SMEAR - CANADA ONLY
2019年6月12日 11:3 39:324 Page 1 ? 2011 Mitchell Repair Information Company, LLC.
? Streak or smear.
? Do not clear across entire length of blade.
? Chatter or skip as wiper travels across windshield glass.
PRODUCTION SOLUTION
No production change required.
SERVICE
The following items are to be corrected, if necessary, before replacing wiper blades:
Wipers Streak or Smear:
The most common causes for streaking wipers are:
? Dirty windshield.
? Dirty wiper blades.
? Stone chips, cracks or scratches in the windshield.
Fig. 1: Wiper Streaks On Windshield
BEFORE REPLACING THE WIPER BLADES:
? Carefully inspect the windshield for any stone chips and scratches. Stone chips
and scratches can affect the performance of the blade.
? Stone chips and scratches caused by an outside influence CANNOT be claimed under
warranty. Consult with the customer and schedule a repair or replacement of the
windshield glass before replacing wiper blades.
EXTERIOR GLASS CLEANING
Residue on windshield, i.e., industrial fallout (rough surface, snake skin appearance,
streaking) must be removed prior to replacing wiper blades.
The procedure for cleaning the windshield glass (removing industrial fallout) is as
follows:
2010 Volkswagen Golf TDI
CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR SMEAR - CANADA ONLY
2019年6月12日 11:39:32 Page 2 ? 2011 Mitchell Repair Information Company, LLC.
With vehicle exterior (including all glass surfaces) washed and dried, perform the
following:
? Apply 3M? Quick Wax? Part No. 39034 to windshield.
Fig. 2: 3M? Quick Wax? Part No. 39034
Using 1/3 of a bar 3M? Perfect-It? III Cleaner Clay Part No. 38070:
? Flatten clay into a small palm size pancake.
? With clay flat between windshield and your hand, rub windshield (with light
friction) using a vertical motion (up/down) across windshield).
Tip: Ensure glass stays moist with wax. Clay can be flipped over when dirty.
Wipe dry with a clean/dry towel.
Fig. 3: 3M? Perfect-It? III Cleaner Clay
Tip: It may be necessary to apply a small amount of wax to the glass again when wiping
dry.
2010 Volkswagen Golf TDI
CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR SMEAR - CANADA ONLY
2019年6月12日 11:39:32 Page 3 ? 2011 Mitchell Repair Information Company, LLC.
Inspect glass surface using the palm of your hand (feel for rough surface).
If rough surface is found:
? Repeat process until clean.
Tip:
The Cleaner Clay can be reused several times by kneading clay, however; 3M? Perfect-It?
III Cleaner Clay used on glass surface (mixed wax) must now only be used on glass
surfaces.
DO NOT use clay mixed with gloss enhancer on exterior body surfaces of vehicle.
Waxes, particularly those applied by car washes and industrial fallout from various
sources, may leave a residue on the windshield and wipers which affects wiping
efficiency.
If after cleaning and inspecting components, the wiper blades still streak or smear,
replace windshield wipers.
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No special parts required. No special tools required.
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
2010 Volkswagen Golf TDI
CUSTOMER STATES WINDSHIELD WIPERS, STREAK OR SMEAR - CANADA ONLY
2019年6月12日 11:39:32 Page 4 ? 2011 Mitchell Repair Information Company, LLC.