TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 60, NO. 14-01 (2019568), Date of Issue: March 26, 2014
Superceded Bulletin(s): GROUP 60, NO. 13-01, Date of Issue: June 6, 2013
APPLICABLE MODELS AND YEARS
CONDITION
60 14 01 March 26, 2014 2019568 Supersedes T.B. V601301 dated June 6, 2013 to include
additional model year applicability.
Sunroof/Sunshade, Will Not Open
DO NOT replace component(s) for this condition.
The panoramic sunroof, regular sunroof or sunshade cannot be opened. The following
fault codes will set in fault memory of control module 4F Panorama roof (Except
Touareg, Vehicle Electrical System 2).
DIAGNOSTIC TROUBLE CODES
VOLKSWAGEN:
2008-2009 Jetta Wagon; Tiguan 2008-2014; Jetta SportWagen, Golf Wagon 2010-
2014; Jetta, Touareg 2011-2014; Passat, Beetle 2012-2014
GROUP: 60 - Sun roof
Model(s) Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Jetta Wagon
2008-
2009
All All All All
Tiguan
2008-
2014
All All All All
Jetta Sport Wagen, Golf
Wagon
2010-
2014
All All All All
Jetta
2011-
2014
All All All All
Touareg
2011-
2014
All All All All
Passat
2012-
2014
All All All All
Beetle
2012-
2014
All All All All
NOTE: This bulletin is not applicable to Golf/GTI/Golf R, Eos or Routan.
Fault Code Description
01512 005 No or incorrect basic setting/adaptation
02907 005 No or incorrect basic setting/adaptation
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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TECHNICAL BACKGROUND
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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Jetta Sedan, Passat, Beetle
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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The sunroof only works when the ignition is switched ON.
The dial (Figure 3,-1-) opens the glass panel.
After the ignition is switched OFF, these functions are available until either the
drivers or passenger door is opened.
Opening the glass sunroof in the "comfort" position (Figure 3, -2-) prevents most
driving noise, which may occur when the glass is opened completely. The glass sunroof
may be tilted and closed by pulling or pushing the rotary switch.
The sunroof is equipped with a closing force limiter in area of the window. When an
obstruction is met during closing sequence, the roof opens again by itself.
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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There is also an emergency close function. If there are problems with closing the
sunroof, it can be forced close by pulling on the back end of the dial. The rotary
switch must be in the "sunroof close" roof position.
For the emergency close function the closing force limit is deactivated.
The motor for the sunroof has overheat protection, which activates under different
conditions. After the sunroof motor has cooled down, it can be operated again.
If there is a malfunction in the sunroof electrical system, the sunroof can be moved
manually by a hex wrench.
PRODUCTION SOLUTION
Not applicable.
SERVICE
PERFORMING BASIC SETTINGS FOR SUN ROOF
For vehicles that have not lost battery power, the customer can be instructed to
perform "Basic Settings" manually:
1. Ignition ON.
2. The rotary switch must be placed in the sunroof closed position.
3. Pull the rotary switch down (Figure 1 "E") and hold for approximately 20 seconds.
Do not release the switch until the sunroof returns to closed position.
Tip:
During the adaptation process the glass sunroof will first close and then retract
approximately 200mm. After the sunroof closes again, the adaptation process is
complete.
Always open sunshade before opening sunroof.
How to open sunshade blind
? Press button 1 briefly (Figure 2) and the blind will open automatically . By
pressing buttons 1 or 2 briefly again, the opening process can be stopped in
any position.
? For manual opening, hold down button 1 until the desired position is reached,
and release.
How to close sunshade blind
? Press button 2 briefly (see Figure 2), and the blind will close
automatically . By pressing button 1 or 2 briefly again, the closing process
can be stopped in any position.
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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? For manual closing, hold down button 2 until the desired position is reached,
and release.
WARRANTY
NON-PANORAMIC SUNROOF
WARRANTY INFORMATION - NON-PANORAMIC SUNROOF
PANORAMIC SUNROOF
WARRANTY INFORMATION - PANORAMIC SUNROOF
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual 1)
Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To
Jetta 2011-2014 All All All All
Passat 2012-2014 All All All All
Beetle 2012-2014 All All All All
SAGA Coding
Claim Type: Use applicable Claim Type (1)
Service Number: Damage Code HST
Damage Location (Depends on
Service No.)
6012 0040 --
Use applicable when indicated
in ElsaWeb (L/R)
Jetta Sedan, Beetle 3ME (2)
Passat TX6
Labor Operation: Set Basic Settings 60122599 = 20 TU
Causal Part: Select labor operation 60122599
Diagnostic Time (3)
GFF Time expenditure 01500000 = 00 TU NO
Road Test
01210002 = 00 TU
01210004 = 00 TU
NO
Technical Diagnosis 01320000 = 20 TU YES
Claim Comment: Input "As per Technical Bulletin 2019568" in comment section of
Warranty Claim.
3) Labor Time Units (TUs) are subject to change with ELSA updates.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
(2) Code per warranty vendor code policy.
(3) Documentation required per Warranty Policy Procedures Manual.
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual 1)
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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REQUIRED PARTS AND TOOLS
No Special Parts required.
TOOL INFORMATION
Model(s) Year(s)
Eng. Code
(s)
Trans. Code
(s)
VIN Range
From
VIN Range
To
Jetta Wagon
2008-
2009
All All All All
Tiguan
2008-
2014
All All All All
Jetta SportWagen, Golf
Wagon
2010-
2014
All All All All
Touareg
2011-
2014
All All All All
SAGA Coding
Claim Type: Use applicable Claim Type (1)
Service Number: Damage Code HST
Damage Location (Depends
on Service No.)
6012 0040 --
Use applicable when
indicated in ElsaWeb
(L/R)
Parts Manufacturer
Tiguan, Touareg WWO (2)
Jetta Wagon, Jetta
SportWagen, Golf Wagon 3ME (2)
Labor Operation: Set Basic Settings 60122599 = 20 TU
Causal Part: Select labor operation 60122599
Diagnostic Time (3)
GFF Time expenditure 01500000 = 20 TU YES
Road Test
01210002 = 00 TU
01210004 = 00 TU
NO
Technical Diagnosis 01320000 = 20 TU YES
Claim Comment: Input "As per Technical Bulletin 2019568" in comment section of
Warranty Claim.
3) Labor Time Units (TUs) are subject to change with ELSA updates.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
(2) Code per warranty vendor code policy.
(3) Documentation required per Warranty Policy Procedures Manual.
Tool Description Tool No:
Midtronics Battery
Tester/Charger
InCharge 940 (INC-940)
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
VAS Diagnostic Tool
VAS 5051B, VAS 5052A, VAS 6150/X & VAS 6160/X with: ODIS
Service 2.0.0 or higher with current online updates
2010 Volkswagen Golf TDI
SUNROOF/SUNSHADE, WILL NOT OPEN
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