Cell Phone - Bluetooth(R) Inop/Calls Dropped
91 10 26
October 5, 2010
2024412
2019 Volkswagen Jetta GLI(1K2) L4-2.0L Turbo (CCTA) Volkswagen JETTA Page 144
Vehicle Information
Bluetooth(R) Inoperative, Calls Dropped or Sporadic Connectivity using iPhone(R)
Condition
The following Apple(R) products using software version iOS 4.0.x are experiencing Bluetooth connectivity issues:
^ 3G
^ 3GS
^ 4G
Production Solution
Not applicable
Service
Advise customer to upgrade phone software to iOS 4.1.x or higher. Prior to any system diagnosis confirm customer phone software is upgraded.
Tip:
Refer customer to their local cell phone provider if assistance is needed to update the phone software.
Warranty
Information only.
Note:
Do not replace components for this condition. Components replaced will be debited.
Required Parts and Tools
No Special Parts or Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and
