HVAC, UNPLEASANT ODOR
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 87, NO. 14-01 (2005566), Date of Issue: March 27, 2014
Superceded Bulletin(s): GROUP 87, NO. 13-01, Date of Issue: October 29, 2013
APPLICABLE MODELS AND YEARS
CONDITION
87 14 01 March 27, 2014 2005566 Supersedes Technical Bulletin V871301 dated October 29,
2013 to include additional model year applicability and warranty claim type 1SP.
HVAC, Unpleasant Odor
Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after
vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after
vehicle is first started.
TECHNICAL BACKGROUND
Condensation is a normal characteristic in all A/C systems. If odor is noticeable
continue to follow this bulletin.
PRODUCTION SOLUTION
Not applicable.
SERVICE
Contaminants are effectively neutralized using the AIRCOMATIC? II Ultrasonic Climate
System Cleaner (VAS 6189A) or AIRCOMATIC? III Ultrasonic Climate System Cleaner (VAS
6189B) and AIRCO-CLEAN? Ultrasonic HVAC Treatment (30208). All other cleaning methods
are no longer permitted.
There must be an original customer complaint of specified odor symptom on repair order
for this Technical Bulletin to apply. Adding this procedure on to another procedure is
not permitted.
Tip
VOLKSWAGEN: 2000-2015 All (except Routan
GROUP: 87 - Air Conditioner
Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From VIN Range To
All (except Routan) 2000-2015 All All All All
NOTE: This Bulletin may only be applied as "one time only" for vehicles with the
complaint. Any future complaints will be at the expense of the customer.
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If vehicle is a Touareg or Phaeton with 4 zone climate control, the rear A/C unit is to
be treated as well. Repeat procedure for rear A/C unit.
CLEANING THE AIR CONDITIONING SYSTEM
Tip
No one must be in the passenger compartment.
Observe the instructions on the cleaner and the cleaning fluid
The vehicle must not be exposed to the sun
Remove the pollen filter in the passenger compartment (if equipped)
1. The vehicle should be cool, if necessary cool it down with the air conditioning to
about 72°F
2. Dry the evaporator by running the ventilation (air conditioning "OFF") at the
highest blower level for about 30 minutes.
3. Remove the activated carbon filter or pollen filter according to the repair
manual. Close the cover on the AC duct without filter.
4. Open all vents, align them to the passenger compartment and select them with the
control panel.
5. Leave the air conditioning switched off. Set the fan speed to level 1 and switch
on the recirculation so air is not brought into the vehicle. Run the engine during
the complete cleaning process or switch on the ignition and connect a battery
charger.
6. Remove the neck (long black pipe) of air conditioning cleaner VAS 6189A/VAS 6189B
and fill with a bottle of cleaning fluid part number 30208 (observe instructions
on bottle).
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7. Place the air conditioning cleaner on the floor underneath the passenger glove box
and point the neck towards the front of vehicle (see illustration).
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8. Route the cable of cleaner through the side window to the outside. Close the side
window and connect the power cable. A self-test starts; when a green arrow lights
up the unit is operational.
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9. Start the cleaner (VAS 6189B/VAS 6189B), the warning light "Cleaning" comes on.
Close all doors and windows.
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10. After about 15 minutes the cleaner switches itself off automatically.
11. Open all windows and doors.
12. Continue to run the ventilation for another 10 minutes.
13. Remove the machine from the vehicle.
14. Install new activated carbon filter or pollen filter.
15. Switch on the air conditioning and run in recirculation air mode until condensed
water is discharged under the vehicle.
Tip
By leaving the controller in recirculation, this allows cleaning agent to be
flushed from the ventilation duct work.
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WARRANTY
WARRANTY INFORMATION
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual (1)
Model(s) Year(s) Eng. Code(s) Trans. Code(s) VIN Range From
VIN
Range To
All (except
Routan)
2000-2015 All All All All
SAGA Coding
Claim Type: 1SP (1)
Service Number: Damage Code HST
Damage Location (Depends
on Service No.)
8760 0049 --
Use applicable when
indicated in ElsaWeb
(L/R)
Parts
Manufacturer
(1K1)-Rabbit, GTI, R32, (5K1)-Golf GTI, (1J6)-Jetta
Wagon, (1F7, 1F8)-Eos, (3B, 3C) Passat, Passat Wagon,
(35)-CC, (3D8)-Phaeton, (7L)Touareg, Touareg2, (7P5)-
Touareg, (5N2)- Tiguan
WWO
(1V7)-Cabrio,(9M2)-Jetta Sedan, (1K2, 1K5)-Jetta, Jetta
Wagon, (162)-Jetta Sedan, (AJ5) Jetta Sportwagen, Golf
Wagon, (1C1, 5C1, 1Y7)-Beetle, Beetle Convertible, (AU1)
Golf
3ME
(9B1)-Golf, GTI, R32 2BR
(A32)-Passat Sedan TX6
Labor Operation (2): 4 Zone Climate
Control
87603099 Maximum A-time = 135 TU
Labor Operation (2): 1 or 2 Zone Climate
Control
87602999 Maximum A-time = 70 TU
Labor Operation (2): Pollen Filter
Replacement (if equipped)
See ElsaWeb
Causal Part: Select Labor Operation 8760XXXX
Outside Material: A/C Treatment
(maximum Sublet amount):
Part No: 30208
Per 1 Bottle = $22.33
Per 2 Bottles = $44.66
Diagnostic Time (3)
GFF Time expenditure 01500000 = 00 TU max. NO
Road Test
01210002 = 00 TU
01210004 = 00 TU
NO
Technical Diagnosis 01320000 = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2005566" in comment section of
Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
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REQUIRED PARTS AND TOOLS
PARTS INFORMATION
TOOL INFORMATION
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
(2) Labor Time Units (TUs) are subject to change with ELSA updates.
(3) Documentation required per Warranty Policy Procedures Manual.
Part Description Part No: Quantity
Air Conditioning Treatment 30208(1) 1 bottle (1 or 2 Zone Climate Control)
2 bottles (4 Zone Climate Control)
Pollen Filter See ETKA 1
(1) AIRCO-CLEAN? Ultrasonic HVAC Treatment available by the case (Qty. 12 - 100ml
bottles), part number VAS6189/1.
Tool Description Tool No:
AIRCOMATIC? II Ultrasonic HVAC Cleaning System VAS 6189A(1)
AIRCOMATIC? III Ultrasonic HVAC Cleaning System VAS 6189B(1)
(1) Call Volkswagen Tools and Equipment Program, Snap-On? Business Solutions (SBS)
at 1-800-892-9650.
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