SATELLITE RADIO OVERVIEW
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 13-09 (2020627), Date of Issue: March 27, 2013
Superceded Bulletin(s): GROUP 91, NO. 10-12, Date of Issue: June 01, 2010
APPLICABLE MODELS AND YEARS
CONDITION
91 13 09 March 27, 2013 2020627 Supersedes T.B. V911012 dated June 01, 2010 to include
2013 model year Pre-activation information.
Satellite Radio Overview
VOLKSWAGEN:
2009-2013 Routan; 2006-2010 Passat, Passat Wagon; 2005-2010 Golf, Jetta;
2009-2013 Tiguan; 2007-2013 Eos; 2005-2010 New Beetle, Beetle Convertible;
2009-2013 CC; 2010-2013 Jetta SportWagen; 2012-2013 Beetle, Beetle
Convertible; 2012-2013 Passat; 2008-2013 Touareg; 2011-2013 Jetta Sedan
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
Model(s) Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Routan
2009-
2013
All All All All
Passat, Passat Wagon
2006-
2010
All All All All
Golf, Jetta
2005-
2010
All All All All
Tiguan
2009-
2013
All All All All
Eos
2007-
2013
All All All All
New Beetle, Beetle
Convertible
2005-
2010
All All All All
CC
2009-
2013
All All All All
Jetta SportWagen
2010-
2013
All All All All
Beetle, Beetle Convertible
2012-
2013
All All All All
Passat
2012-
2013
All All All All
Touareg
2008-
2013
All All All All
Jetta Sedan
2011-
2013
All All All All
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:0 08:335 Page 1 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL BACKGROUND
To provide an overview of:
2013 Model Year Vehicle Pre-activation
ESN Location
Warranty and Service Repair Instructions (All Model Years)
Dealer Support
Vehicles Equipped with Accessory iPod Satellite Adapter Kit Concerns
RNS-510, Unable to Display XM Station Names with "Best of XM" Subscription Upgrade
SIRIUS Satellite Radio "Best of XM" Stations Not Available, Model Years 2005 -
2007 (USA Only)
PRODUCTION SOLUTION
No production change required.
SERVICE
2013 MODEL YEAR VEHICLE PRE-ACTIVATION
All vehicles (excluding Routan) arrive with SIRIUS service pre-activated for 3
months
RNS-510 Navigation radio includes 3 months traffic subscription
Routan is activated for 12 months including traffic subscription
If NOT pre-activated, a phone call to the Dealer Support group (below) for reactivation
is required
This re-activation is mandatory at time of sale . Vehicle power must be ON
with an unrestricted view to the sky. The Electronic Service Number (ESN) can
be found by tuning to channel (000)
ESN LOCATIONS
If a module / radio is unable to display ESN via radio screen or measure value blocks
the information can be found in the following locations:
External satellite module: The ESN is located on a sticker
RCD-510 (Premium 8): ESN is located on the sticker on the top portion of the radio
RNS-510 Navigation Radio: No ESN retrieval is possible if the unit is unable to be
powered up
Premium 8 Entry: ESN is located on the sticker on the top portion of the radio
RNS-315 Navigation Radio: No ESN retrieval is possible if the unit is unable to be
powered up
WARRANTY/SERVICE REPAIR INSTRUCTIONS (ALL MODEL YEARS)
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 2 © 2011 Mitchell Repair Information Company, LLC.
If a radio is deactivated / timed out, DO NOT immediately replace radio under
Warranty. Call SIRIUS or XM Customer Care at the phone number provided (below) to
confirm subscription and attempt reactivation
If a radio / satellite control module requires replacement due to a defect, the
ESN must be recorded and reported to either SIRIUS or XM Customer Care (below) for
deactivation. If the new radio / satellite control module is available, have Agent
transfer service from the old module to the new module
DEALER SUPPORT
DEALER SUPPORT
VEHICLES EQUIPPED WITH ACCESSORY IPOD SATELLITE ADAPTER KIT CONCERNS
An available accessory iPod adapter is available that runs through the satellite
control module. To diagnose a satellite radio concern, perform the following:
Disconnect the iPod adapter harness from the satellite control module. Do not
remove the harness
Reconnect the factory harness to the satellite control module
If operation of satellite radio resumes, the problem needs to be diagnosed with
the iPod adapter. Otherwise, satellite radio needs to be diagnosed
Location Website Contact Information Notes
Dealer
Support
Website
www.siriusxmdealer.com Web-based information 24/7
Current info
Regarding:
Programming
Press releases
Channel guides
Data services
Downloadable
tip-sheets
Regional
manager lookup
SIRIUS USA www.sirius.com
1-888-465-8528 Monday -
Saturday, 8 AM - 11 PM
EST / Sunday, 10 AM - 10 PM
EST
XM USA www.xmradio.com
1-800-852-9696 Monday -
Saturday, 8 AM - 11 PM
EST / Sunday, 8 AM - 8 PM
EST
Vehicle model years
2005-06 only
SIRIUS
CANADA
www.siriuscanada.ca
1-866-635-9611 Monday -
Saturday, 6:30 AM - 12 AM
EST / Sunday, 8 AM - 8 PM
EST
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Tip:
Satellite control modules replaced for an accessory concern will be charged back
See ElsaWeb for the latest Accessory iPod Satellite Adapter kit technical bulletin
for NB/NBC
RNS-510, UNABLE TO DISPLAY XM STATION NAMES WITH "BEST OF XM"
SUBSCRIPTION UPGRADE
Due to software concerns, a specific procedure is necessary by Sirius to activate the
"Sirius Everything plus the Best of XM" subscription service. Please contact your
Sirius XM Regional Manager for assistance. The list of regional managers can be located
as follows
www .siriusxmdealer.com
RNS-510, UNABLE TO TRANSFER TRAFFIC SUBSCRIPTION
Please contact your Sirius XM Regional Manager for assistance. The list of regional
managers can be located as follows.
www .siriusxmdealer.com
Tip: Original and New ESN numbers will be required.
SIRIUS SATELLITE RADIO "BEST OF XM" STATIONS NOT AVAILABLE, MODEL YEARS
2005 - 2007 (USA ONLY)
Due to hardware design, the Generation 1 SIRIUS satellite module is unable to receive
additional channels related to "SIRIUS Everything Plus the Best of XM" subscription
package.
Vehicles Involved:
(A5) Jetta 2005 - 2007 (1K_7M097367)
GTI/Rabbit 2006 - 2007 (1K_7W122000)
Eos 2007 (1F_7V031000)
New Beetle 2005 - 2007 (1C_7M514245)
New Beetle Convertible 2005 - 2007 (1Y_7M415246)
Passat 2006 - 2007 Emden (3C_7E035000), Mosel (3C_7P022000)
Tip: XM satellite modules are not affected, only SIRIUS satellite modules with dual
antenna inputs. See below.
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 4 © 2011 Mitchell Repair Information Company, LLC.
SUGGESTED SERVICE REPAIR
No retrofit available at this time
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No Special Parts required.
No Special Tools required.
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 5 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 13-09 (2020627), Date of Issue: March 27, 2013
Superceded Bulletin(s): GROUP 91, NO. 10-12, Date of Issue: June 01, 2010
APPLICABLE MODELS AND YEARS
CONDITION
91 13 09 March 27, 2013 2020627 Supersedes T.B. V911012 dated June 01, 2010 to include
2013 model year Pre-activation information.
Satellite Radio Overview
VOLKSWAGEN:
2009-2013 Routan; 2006-2010 Passat, Passat Wagon; 2005-2010 Golf, Jetta;
2009-2013 Tiguan; 2007-2013 Eos; 2005-2010 New Beetle, Beetle Convertible;
2009-2013 CC; 2010-2013 Jetta SportWagen; 2012-2013 Beetle, Beetle
Convertible; 2012-2013 Passat; 2008-2013 Touareg; 2011-2013 Jetta Sedan
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
Model(s) Year
Eng.
Code
Trans.
Code
VIN Range
From
VIN Range
To
Routan
2009-
2013
All All All All
Passat, Passat Wagon
2006-
2010
All All All All
Golf, Jetta
2005-
2010
All All All All
Tiguan
2009-
2013
All All All All
Eos
2007-
2013
All All All All
New Beetle, Beetle
Convertible
2005-
2010
All All All All
CC
2009-
2013
All All All All
Jetta SportWagen
2010-
2013
All All All All
Beetle, Beetle Convertible
2012-
2013
All All All All
Passat
2012-
2013
All All All All
Touareg
2008-
2013
All All All All
Jetta Sedan
2011-
2013
All All All All
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:0 08:335 Page 1 © 2011 Mitchell Repair Information Company, LLC.
TECHNICAL BACKGROUND
To provide an overview of:
2013 Model Year Vehicle Pre-activation
ESN Location
Warranty and Service Repair Instructions (All Model Years)
Dealer Support
Vehicles Equipped with Accessory iPod Satellite Adapter Kit Concerns
RNS-510, Unable to Display XM Station Names with "Best of XM" Subscription Upgrade
SIRIUS Satellite Radio "Best of XM" Stations Not Available, Model Years 2005 -
2007 (USA Only)
PRODUCTION SOLUTION
No production change required.
SERVICE
2013 MODEL YEAR VEHICLE PRE-ACTIVATION
All vehicles (excluding Routan) arrive with SIRIUS service pre-activated for 3
months
RNS-510 Navigation radio includes 3 months traffic subscription
Routan is activated for 12 months including traffic subscription
If NOT pre-activated, a phone call to the Dealer Support group (below) for reactivation
is required
This re-activation is mandatory at time of sale . Vehicle power must be ON
with an unrestricted view to the sky. The Electronic Service Number (ESN) can
be found by tuning to channel (000)
ESN LOCATIONS
If a module / radio is unable to display ESN via radio screen or measure value blocks
the information can be found in the following locations:
External satellite module: The ESN is located on a sticker
RCD-510 (Premium 8): ESN is located on the sticker on the top portion of the radio
RNS-510 Navigation Radio: No ESN retrieval is possible if the unit is unable to be
powered up
Premium 8 Entry: ESN is located on the sticker on the top portion of the radio
RNS-315 Navigation Radio: No ESN retrieval is possible if the unit is unable to be
powered up
WARRANTY/SERVICE REPAIR INSTRUCTIONS (ALL MODEL YEARS)
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 2 © 2011 Mitchell Repair Information Company, LLC.
If a radio is deactivated / timed out, DO NOT immediately replace radio under
Warranty. Call SIRIUS or XM Customer Care at the phone number provided (below) to
confirm subscription and attempt reactivation
If a radio / satellite control module requires replacement due to a defect, the
ESN must be recorded and reported to either SIRIUS or XM Customer Care (below) for
deactivation. If the new radio / satellite control module is available, have Agent
transfer service from the old module to the new module
DEALER SUPPORT
DEALER SUPPORT
VEHICLES EQUIPPED WITH ACCESSORY IPOD SATELLITE ADAPTER KIT CONCERNS
An available accessory iPod adapter is available that runs through the satellite
control module. To diagnose a satellite radio concern, perform the following:
Disconnect the iPod adapter harness from the satellite control module. Do not
remove the harness
Reconnect the factory harness to the satellite control module
If operation of satellite radio resumes, the problem needs to be diagnosed with
the iPod adapter. Otherwise, satellite radio needs to be diagnosed
Location Website Contact Information Notes
Dealer
Support
Website
www.siriusxmdealer.com Web-based information 24/7
Current info
Regarding:
Programming
Press releases
Channel guides
Data services
Downloadable
tip-sheets
Regional
manager lookup
SIRIUS USA www.sirius.com
1-888-465-8528 Monday -
Saturday, 8 AM - 11 PM
EST / Sunday, 10 AM - 10 PM
EST
XM USA www.xmradio.com
1-800-852-9696 Monday -
Saturday, 8 AM - 11 PM
EST / Sunday, 8 AM - 8 PM
EST
Vehicle model years
2005-06 only
SIRIUS
CANADA
www.siriuscanada.ca
1-866-635-9611 Monday -
Saturday, 6:30 AM - 12 AM
EST / Sunday, 8 AM - 8 PM
EST
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 3 © 2011 Mitchell Repair Information Company, LLC.
Tip:
Satellite control modules replaced for an accessory concern will be charged back
See ElsaWeb for the latest Accessory iPod Satellite Adapter kit technical bulletin
for NB/NBC
RNS-510, UNABLE TO DISPLAY XM STATION NAMES WITH "BEST OF XM"
SUBSCRIPTION UPGRADE
Due to software concerns, a specific procedure is necessary by Sirius to activate the
"Sirius Everything plus the Best of XM" subscription service. Please contact your
Sirius XM Regional Manager for assistance. The list of regional managers can be located
as follows
www .siriusxmdealer.com
RNS-510, UNABLE TO TRANSFER TRAFFIC SUBSCRIPTION
Please contact your Sirius XM Regional Manager for assistance. The list of regional
managers can be located as follows.
www .siriusxmdealer.com
Tip: Original and New ESN numbers will be required.
SIRIUS SATELLITE RADIO "BEST OF XM" STATIONS NOT AVAILABLE, MODEL YEARS
2005 - 2007 (USA ONLY)
Due to hardware design, the Generation 1 SIRIUS satellite module is unable to receive
additional channels related to "SIRIUS Everything Plus the Best of XM" subscription
package.
Vehicles Involved:
(A5) Jetta 2005 - 2007 (1K_7M097367)
GTI/Rabbit 2006 - 2007 (1K_7W122000)
Eos 2007 (1F_7V031000)
New Beetle 2005 - 2007 (1C_7M514245)
New Beetle Convertible 2005 - 2007 (1Y_7M415246)
Passat 2006 - 2007 Emden (3C_7E035000), Mosel (3C_7P022000)
Tip: XM satellite modules are not affected, only SIRIUS satellite modules with dual
antenna inputs. See below.
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 4 © 2011 Mitchell Repair Information Company, LLC.
SUGGESTED SERVICE REPAIR
No retrofit available at this time
WARRANTY
Information only.
REQUIRED PARTS AND TOOLS
No Special Parts required.
No Special Tools required.
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
2010 Volkswagen Golf TDI
SATELLITE RADIO OVERVIEW
2019年6月12日 12:08:33 Page 5 © 2011 Mitchell Repair Information Company, LLC.
