2020220 RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
TECHNICAL SERVICE BULLETIN
Reference Number(s): GROUP 91, NO. 10-14 (2020220), Date of Issue: July 13, 2010
Superceded Bulletin(s): GROUP 91, NO. 09-22, Date of Issue: September 10, 2009
APPLICABLE MODELS AND YEARS
CONDITION
91 10 14 July 13, 2010 2020220 , Supersedes T. B. Group 91 number 09-22 dated Sep. 10,
2009 to include new MY 2011 radios including RNS-315 & RCD-310.
Radio, Entering And Retrieving Anti-Theft (SAFE) Code
Anti-theft code needs to be entered into the radio to enable functionality.
Procedure includes coding for vehicles without Gateway and manual radio code generation
using ElsaWeb.
TECHNICAL BACKGROUND
The radio requires anti-theft code to be entered in the following scenarios:
? New vehicle delivery
? New (replacement) radio installed into a vehicle or radio is installed into a
different vehicle
? Radio is electronically locked (SAFE appears in display) after the incorrect code
has been entered twice
? Electrical repair has been performed on the vehicle which required gateway to be
replaced
PRODUCTION SOLUTION
Not applicable.
SERVICE
Tip: The radio anti-theft code can only be retrieved through the VAS diagnostic tester
or through ElsaWeb. An active online connection and valid GeKo ID are required.
VOLKSWAGEN: All Models (except Routan, 2011 Touareg) - 1998-2011
GROUP: 91 - Radio, Telephone, Board Computer, Multi-Function Indicator (MFI)
Model(s) Year Eng. Code Trans. Code VIN Range
From
VIN Range
To
All Models
(except Routan,
2011 Touareg)
1998 - 2011 All All All All
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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VEHICLES WITH GATEWAY
Retrieve anti-theft code in the tester by selecting and completing the following test
plan:
Non Navigation Radios & MY 2004-2008 Navigation radios
? GF >> 56 Radio >> 56 - Anti-theft - coding inquiry
Navigation Radios (RNS-510 & RNS-315)
? GF >> 37 Navigation >> Radio code inquiry
VWZ number and VIN number will automatically be read out and anti-theft code will be
retrieved from the online servers. Anti-theft code must then be entered into radio as
described in Anti-theft Code Entry procedure below.
VEHICLES WITHOUT GATEWAY OR MANUAL RETRIEVAL
RNS 510 Navigation Radio
In Vehicle Self Diagnosis select the following:
1. 37 - Navigation >>
2. 002 Identification (Service $22) >>
3. 002.03 Identification data (Service $22) >>
4. Master >>
5. Serial number master ($F18C)
The radio serial # can now be recorded.
RNS-315 Navigation Radio
1. 37 - Navigation >>
2. 003 - Identification >>
3. 003.01 Identification Master
4. Serial number >>
The radio serial # can now be recorded
RCD-510 (Premium 8) / RCD-310 Radio
In Vehicle Self Diagnosis select the following:
1. 56 - Radio >>
2. 002 Identification (Service $22) >>
3. 002.03 Identification data (Service $22) >>
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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4. Master >>
5. Serial number master ($F18C)
The radio serial # can now be recorded.
Premium 7, Base single disc radio, Premium 5.5 (NB/NBC), Premium 6 Radio
In Guided Functions select:
? Vehicle type >> 56 - Radio >> Displaying measuring value blocks
VIN and Radio WWZ serial number (14 digits) from MVB 81 can now be recorded.
Radios MY 2005 & Older
In Guided Functions select:
? Vehicle type >> 56 - Radio >> Displaying measuring value blocks
VIN and Radio WWZ serial number (14 digits) from MVB 81 can now be recorded.
GENERATING RADIO CODES USING ELSAWEB
Tip: A portion of MY 2009 vehicles include a VWZ serial number with the seventh
position as the letter "i ". The seventh position will always be an alpha character,
not a number. If the character "I " is shown in the Guided Functions read out for the
seventh position, replace it with the letter "i " when using ElsaWeb to generate a
radio code.
To determine if the vehicle is affected, read out the serial number as follows:
? Select Vehicle-Specific Information
1 2 3 4 5 6 7 8 -14
V W Z _ Z _ i XXXXXXX
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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Fig. 1: ElsaWeb Display - Select Vehicle-Specific Information
? Enter Dealer Portal password
Fig. 2: ElsaWeb Display - Enter Dealer Portal Password
? Enter vehicle VIN number then submit
2010 Volkswagen Golf TDI
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Fig. 3: ElsaWeb Display - Enter Vehicle VIN Number
? Select Radio Code
Fig. 4: ElsaWeb Display - Select Radio Code
? Enter radio serial number
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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Fig. 5: ElsaWeb Display - Enter Radio Serial Number
? Radio PIN number will be generated
Fig. 6: ElsaWeb Display - Radio PIN Number
ANTI-THEFT CODE ENTRY
Code 1000 is displayed in radio by default. Digits can be changed by pressing
corresponding soft keys on radio. Procedures for radio models differ please refer to
owner's manual or ElsaWeb for instructions on entering radio pin.
If correct anti-theft code has been entered, display will change to a FM frequency and
the radio can be used. If incorrect code is entered, SAFE is briefly seen in the
display changing to 1000 again and one additional attempt to enter correct code is
possible.
UNLOCKING A LOCKED RADIO (SAFE IS DISPLAYED)
The radio becomes electronically locked after two incorrect code entries. To unlock
radio so that correct anti-theft code can be entered, radio must remain powered on for
a specified time.
Use the following procedure to do this:
1. Connect Midtronics Tester/Charger INC-940 to vehicle's battery.
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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2. Switch ignition and radio ON for approximately one hour.
After remaining ON for one hour the radio display will change and the anti-theft code
can again be entered. Refer to Anti-theft code entry to complete code entry.
WARRANTY
WARRANTY INFORMATION
REQUIRED PARTS AND TOOLS
NOTE: Technical Bulletin cannot be claimed at PDI.
Procedure can only be claimed with customer repairs pertaining to:
? Radio replacement
? Replacement of gateway module
To determine if this procedure is covered under Warranty, always refer to the
Warranty Policies and Procedures Manual (1)
Model(s) Year(s) Eng. Code(s) Trans. Code
(s)
VIN Range
From
VIN Range To
All Models
(ex. Routan,
2011
Touareg)
1998 - 2011 All All All All
Claim Type: Use applicable Claim Type (1)
SAGA Coding
Service
Number:
Damage Code HST Damage Location (Depends
on Service No.)
Parts Manufacturer
(removed part)
9130 0015 - - Use applicable when
indicated in ElsaWeb
(L/R)
2 F B (2)
Labor Operation (3): Radio Coding 91302599 = 20 TU
Diagnostic Time (4)
GFF Time expenditure 01500000 = 00 TU max. NO
Road Test 01210002 & 01210004 NO
Technical Diagnosis 0132xxxx = 00 TU max. NO
Claim Comment: Input "As per Technical Bulletin 2020220" in comment section of
Warranty Claim.
(1) Vehicle may be outside any Warranty in which case this Technical Bulletin is
informational only
(2) Code per warranty vendor code policy.
(3) Labor Time Units (TUs) are subject to change with ELSA updates.
(4) Documentation required per Warranty Policy & Procedures Manual.
2010 Volkswagen Golf TDI
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No Special Parts required.
TOOL INFORMATION
ADDITIONAL INFORMATION
All part and service references provided in this Technical Bulletin are subject to
change and/or removal. Always check with your Parts Dept. and Repair Manuals for the
latest information.
Tool Description Tool No:
Midtronics InCharge Tester/Charger INC-940
VAS Diagnostic Tester VAS 5051B, 5052A, 6150
(Base CD V18.00 and Brand CD V18.01 or
higher)
2010 Volkswagen Golf TDI
RADIO, ENTERING AND RETRIEVING ANTI-THEFT (SAFE) CODE
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