We鈥檒l never leave you stranded. There鈥檚 something about the warm weather that makes us want to drive. And if you have big travel plans this spring and summer, it鈥檚 best to have some backup should your car break down. So whether you run out of gas, have a flat tire, or are faced with a dead battery, don鈥檛 worry-Volkswagen Roadside Assistance won鈥檛 leave you stuck on the side of the road. If needed, we鈥檒l even tow your car to an authorized Volkswagen dealer or Certified Collision Repair Facility at NO CHARGE to make sure your car gets fixed correctly and according to Volkswagen standards. This help number is available to you and your Volkswagen 24 hours, 7 days a week, and is an important added benefit to owning a VW鈥攂e sure to add it to your road trip checklist. Roadside Assistance is free for the first three years or 36,000 miles, whichever comes first, for all new Volkswagen passenger vehicles sold in the U.S.
Puerto Rico. Certified Pre-Owned vehicles are provided with an additional two years of free coverage upon expiration of the original coverage or sale date of the Certified Pre-Owned vehicle, whichever is greater. 2014a licensed driver must accompany the vehicle at the time of service. 00a0complimentary flatbed towing to the nearest VW e-mobility dealership will be provided. In the event your Volkswagen is involved in a collision, Roadside Assistance includes free towing directly to the VW Certified Collision Repair Facility nearest you. 0003 VW e-mobility dealership to ensure your vehicle's battery is in safe condition. If your vehicle's breakdown service requires a battery boost, a service operator will be dispatched to provide a jump-start. 0003 will be provided per above towing parameters. If your Volkswagen requires flat-tire service, a service operator will attempt to fix it by removing the tire and installing the spare. If the spare is not safely operable or you do not have a spare (or for multiple flat tires), towing service will be provided per above towing parameters.
If your keys are locked inside your vehicle, a service operator will be dispatched at your request to gain access into your vehicle to retrieve your locked-in keys. However, you are solely responsible for any loss or damage resulting from this entry attempt. If access into your vehicle is unsuccessful, towing service at your expense may be provided to the nearest authorized VW dealership for further assistance. 00a0If you have lost your keys, contact your VW dealer immediately for further assistance. Lost keys and any related expenses including locksmith, costs for parts and/or labor to produce replacement keys, towing, etc. are not covered by this program. To provide added security for the vehicle owner, registration papers and personal photo identification may be requested at the scene by the service operator. Can Roadside Assistance bring gas if you run out? Yes. If you happen to run out of fuel, an emergency limited supply of fuel will be delivered to get you on your way. Both the delivery service and the emergency limited supply of fuel are complimentary. 00a0This service is limited to a maximum 5 times per year.
Commencing with the 6th request for fuel delivery service, all related costs will be the responsibility of the vehicle owner. If a mechanical problem is suspected, the car will be towed to the nearest VW e-mobility dealership per the previously mentioned towing parameters. 500 per disablement/ incident, including all taxes and surcharges (excluding tips, alcohol, and fuel charges). This service is designed to assist you with some of the unplanned expenses you may incur while waiting for your vehicle to be repaired. 1. Winching/extrication services of any kind. 2. The parts and/or labor costs to produce replacement keys. 3. Towing and road services applicable to lost or broken keys. 4. Towing and road services due to non-accident related breakdowns applicable to insurance claims (e.g. vandalism, fire, etc.). 5. Towing a vehicle from an authorized dealer/facility capable of providing the necessary repairs to another authorized dealer/facility for any reason. 6. Delivery of a battery or the cleaning of battery cables.
201d outlined earlier), supplies, or materials unless otherwise provided under the New Vehicle Limited Warranty. 8. Service to unattended vehicles. 9. Fines or impound towing charges due to a violation of local laws. 11. Services outside the 50 United States and Puerto Rico. 12. Shoveling snow to free or access a snow-bound vehicle. 14. Transporting you to your disabled vehicle or to your home after the service has been rendered, or transporting your vehicle back to you following repairs. 2019s vehicle to reach. 16. The cost of transporting a vehicle from Puerto Rico, Hawaii, or Alaska to the U.S. 1. Towing your Volkswagen vehicle (one tow per disablement) to the nearest VW dealer (or VW e-mobility dealership), an authorized VW service facility, or to a VW Certified Collision Repair Facility, for mechanical breakdown assistance or collision repairs. 3. Flat tire change. 4. Lock-out service attempt. 5. Emergency fuel delivery. All new Volkswagen passenger vehicles sold in the United States and Puerto Rico are eligible for Roadside Assistance coverage for three years or 36,000 miles, whichever occurs first.
